What is DRP?

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When you get into a motor vehicle accident or collision, your insurance takes care of all the repair costs. It sets you up with a “preferred” or “recommended” body shop, ensuring that your vehicle is repaired and back on the road in no time.

But did you know that these “preferred” body repair shops aren’t the best option?

What is DRP?

DRP means “Direct Repair Program”, and it refers to the programs all insurance companies have in place with body shops and auto repair facilities. The insurance company sends these facilities the cars that need repairing, and in return, the “preferred” shops meet the standards set forth by the insurance companies.

Sadly, those standards don’t usually involve excellence or top-quality repairs. Instead, they are almost always:

  • Fast — No one wants to wait around for their vehicle to be repaired, so the insurance company makes sure the vehicles are fixed QUICKLY.
  • Cheap –– The insurance company wants to keep its costs low, so they find body shops that do the job at a lower price and with cheaper parts.

Now, fast and cheap may sound good in theory, but when it comes to your car, that’s the WORST thing possible! Why is that?

  • Quick repairs aren’t always thorough -­– If the body shop technicians have to get through your repairs quickly, do you think they have the time to do a good job? They will often cut corners or deal with only the “surface” or visible damage, leaving the damage to the structure (the kind detected by a proper dismantling and thorough examination) unrepaired.
  • Cheaper parts are used –– The cost of the Original Equipment Manufacturer (OEM) parts is higher than the cost of aftermarket parts made by a third party. However, the cheaper aftermarket parts have a higher risk of being flawed, leading to vehicle breakdown or degradation. Insurance companies require the use of aftermarket parts when available in order to keep costs down.

In the end, the surface damage to your vehicle is dealt with, but you can never truly be certain that the vehicle is back to its original factory condition.

And that is a VERY bad thing! All of your vehicle’s safety features are built into its structure. If the structure is compromised (bent or damaged in a collision), the safety of your vehicle is compromised. Your vehicle is much more likely to be seriously damaged in the future, meaning you and your family are in much more danger.

Direct Repair Programs are the insurance company’s way of keeping costs low, but they are not a driver-friendly option. If you want to get your vehicle back on the road in tip-top shape, you need to avoid DRP body shops as much as possible!


  1. Safety and Quality

    We don’t cut corners or find a “cheap” solution.
    We make sure the job is done correctly, no matter what!


    Low Quality / Limited Safety

    DRP shops find ways to cut costs and get the job done quickly and cheaply. Quality is in second-place!


  2. Only The Best

    We request OEM parts to ensure the car is up to factory specifications and safety standards. While maintaining your factory warranty. Your safety is our top priority.


    Cheap Parts

    DRP shops use aftermarket parts (parts manufactured for vehicles by
    third-parties: always lower quality) with no vehicle manufacture warranty or,
    worse still, used parts (higher risk of flaws or defects , increasing the chance of breakdowns).


  3. Experience

    Our technicians are certified and highly trained, providing the top-shelf service you deserve.


    Lacking Experience

    DRP shops do not always ensure their technicians receive proper professional certification.


  4. You: #1

    You are the customer, and our goal is to deliver the kind of service YOU want. We work with you to guarantee repairs the way you want them done.


    Insurance : #1

    DRP shops treat insurance companies as the real customers, meeting THEIR standards for costs, timeframe, and quality. Your interests are secondary.


  5. NO CASH ? no problem!

    We offer deductible financing to help you cover the costs of a high deductible.


    NO CASH ? no problem?

    Does your insurance companies’ DRP shop offer deductible financing? If you can’t cover the deductible costs, you’re in trouble!


  6. Quality Guaranteed

    We offer a warranty on ALL repairs, proving that we believe in the quality of our work. Bring the vehicle in, and we’ll take care of any problems!


    Quality Perhaps…

    Insurance companies do not offer a warranty on repairs or accept liability for unsafe repairs. Ask your insurance company for THEIR written warranty. So what happens when your vehicle has trouble?